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Customer Journey Dashboard
Advanced Analytics
The Customer Journey dashboard visualises the customer journey through different segments over time, which provides a key indicator into the direction that the customer is moving.
Powerful capabilities:
- Full historical view of each individual customer segmentation
- Better understand of how to maintain loyal customers
- Provides a clearer view of how to prevent customer churn and ensuring your customers stay loyal
- Ability to filter between different segment types, for example, RFM, initial customer journey
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