Senior Delivery Lead

About us 

Xiatech is the pioneer of Xfuze, the world’s first AI-powered composable Integration, Data Management, Analytics and Orchestration Platform that innovatively connects systems, creates a single view of data and delivers actionable insights in one cloud-native, SaaS solution.  Business, technology and data teams use Xfuze to shorten time-to-insights, accelerate digital transformation, and extend the value of their legacy technology investments.

We’re a culture-first organisation and put our people at the forefront of everything we do. We believe that a great working environment leads to a happy and productive team which is why we offer our staff the flexibility to work remotely or from our beautiful office in Fitzrovia, Central London.

The Role 

We are looking for an enthusiastic and experienced Senior Delivery Lead who can join our growing team at Xiatech and help us on our delivery journey.

As a Senior Delivery Lead at Xiatech, you will be responsible for the successful delivery of our platform and services to our clients. You will manage the end to end delivery process and will work closely with cross-functional teams, and customers, to ensure projects are delivered on time, within scope, and within budget.

You should be able to deliver in a hybrid manner, especially when engaging with new customers and run more fully agile as the relationship develops into a tighter partnership over time. Our internal teams will always use agile ways of working and we are committed to constantly improving our approach but we recognise the need to work with our clients against milestones and budgets.

This is a fantastic opportunity for a driven individual to work across high-profile projects and have a genuine impact by improving our approach to delivery.

Key Responsibilities

Delivery mindset

• Instil a delivery-centric mindset within your teams

• Work in partnership with your teams to deliver high-quality software to our clients on time, within scope and within budget

• Create, own and maintain delivery plans, highlighting forecasts and estimates, and plan deliverables and releases

• Monitor team performance to meet key milestones to ensure our clients get the best possible outcomes

Proactive and collaborative

• Resolve conflicts and remove impediments that occur within your teams and the wider business to support continuous delivery

• Proactively and practically obtain commitments from your teams and key stakeholders in alignment with the Product Owners

Methodology, metrics and team

• Lead and facilitate all agile events, planning and delivery management best practices

• Coach and support our clients in a consultative manner on agile ways of working by highlighting the benefits and helping them with their transition

• Help support team health and create a culture of ownership and psychological safety

• Champion an agile/lean mindset and help your teams identify improvements to drive continuous development

• Implement metrics and use your analytical approach to identify bottlenecks and drive improvement plans and strategies

• Collaborate with the Head of Delivery and wider Delivery team members to embed best practices across Xiatech and our clients

• Coach and mentor junior team members to support their growth and overall success of the Delivery team

• Coordinate with internal teams including Architecture and Operations to effectively allocate resources across projects

Communication and client focus

• Build relationships with our clients and maximise delivery by using a consultative and collaborative approach

• Communicate with our clients to provide updates regarding timeframe and status

• Facilitate internal communication with other teams to share best practices

• Create and foster a collaborative culture of transparency and trust within your teams

Your Knowledge & Experience

• Excellent knowledge of agile ways of working

• 6+ years of experience in delivery management or a related role

• Proven track record of owning and driving delivery

• Excellent knowledge of delivery management tools and methodologies including agile, waterfall and hybrid

• Experience managing multiple complex or high-risk projects simultaneously

• Advanced knowledge of agile metrics including DORA, cycle time, predictability, etc.

• Strong communication and interpersonal skills

• Strong client relationship management skills

• Experience coaching or mentoring junior team members

• Previous experience exploring or implementing broader organisational change would be beneficial

• Knowledge of the retail domain would be a bonus

Your Personality

• Energetic & Driven

• Innovative

• Resilient

• Insightful

• Creative

• Problem Solver

If you receive an offer of employment, this will be conditional upon satisfactory completion of a right to work & identity check, a reference check and a basic criminal record check for any unspent convictions.

If you would like the opportunity to join an established UK-based Software as a Service organisation who believe in using the latest leading-edge technology to drive business growth, please enquire now by emailing maddie@xiatech.co.uk.

Xiatech is proud to be an equal opportunity employer and prohibits discrimination and harassment of any kind.

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